Privacy Policy
General Information
Protecting your personal data is very important to us. We treat all personal information with care and handle it in accordance with applicable data protection laws and this privacy policy. With this statement, we want to explain what data we collect, how we use it, and for what purpose
Who is responsible
The responsible party for data processing is
Netshop
Dean Leichtle
Email: info@netshop.ddns.net
Website: https://netshop.ddns.net
What data we collect
When you visit our website, certain information is collected automatically. This includes your IP address, the date and time of access, your browser type, and which pages you viewed. This helps us analyze how visitors use the website so we can improve its functionality and content
We also collect the data you actively share with us. This includes information you provide when placing an order, contacting us via the contact form, or creating a customer account. This may include your name, address, email, phone number, and payment details if applicable
Why we use your data
We use your data to provide and process our services. That includes handling your orders, contacting you for customer service purposes, and sending you newsletters if you have subscribed. Your data also helps us improve our website and ensure its security
Legal basis for processing
In most cases, we process your data to fulfill a contract with you, such as when you place an order. In other cases, we rely on our legitimate interest in offering you a smooth and secure user experience. When necessary, we will ask for your consent before using your data for specific purposes, like sending newsletters
Who we share data with
We only share your data when it is absolutely necessary. For example, your address will be given to shipping services so your order can be delivered. If you choose to pay with services like PayPal or Klarna, your payment information is sent to those providers. Some IT service providers, such as hosting or email platforms, may also have access to certain data in order to operate the site correctly
Data transfers to countries outside the European Union will only take place when necessary and when appropriate safeguards are in place, such as standard contractual clauses approved by the EU
Cookies and tracking tools
Our website uses cookies to ensure it functions properly and to help us understand how it is being used. Some cookies are technically required, while others help us improve your experience. When you first visit our site, you can choose whether to accept or reject these cookies via a banner
How long we keep your data
We only store your data as long as it is needed for the intended purpose or required by law. For example, data relevant to tax regulations must be stored for ten years. After that, your data will be deleted or anonymized
Your rights
You have the right to know what data we have stored about you at any time. You may request that we correct incorrect data or delete your information. You can also request that we restrict the use of your data or receive a copy of it in a portable format. If you have given us consent for a specific use, you can withdraw that consent at any time. If you object to how your data is being processed, you can let us know
If you want to exercise any of these rights, just contact us at info@netshop.ddns.net
Complaints
If you believe we are not handling your data properly or are violating data protection laws, you have the right to file a complaint with your local data protection authority. We take these matters seriously and are committed to finding a solution
Changes to this policy
We may update this privacy policy if there are changes in legal requirements or our internal procedures. The version available on our website will always be the most up to date